1. Introduction

Welcome to Compass To Hope Counseling. We are committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy outlines how we collect, use, protect, and disclose your information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA) and Arizona state regulations.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address

• Demographic Information: Age, gender, occupation

• Communication Details: Comments, messages, or inquiries submitted through our website

• Technical Information: IP address, browser type, and website usage data

3. How We Use Your Information

We use the collected information for the following purposes:

• To communicate with you about counseling services

• To respond to your inquiries and provide customer support

• To improve our website and service offerings

• To send administrative notifications and updates

• To comply with legal and professional requirements

4. Information Protection

We implement multiple layers of security to protect your information:

• Encrypted website connections (HTTPS)

• Secure storage of digital records

• Limited access to personal information

• Regular security assessments and updates

• Compliance with HIPAA privacy and security rules

5. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may disclose information in the following limited circumstances:

• With your explicit consent

• To comply with legal obligations

• To protect our rights, safety, and property

• In cases of suspected abuse or imminent harm

• As required by professional ethical standards or law

6. Client Confidentiality

As a licensed counseling service, we adhere to strict confidentiality standards:

• All client communications are kept strictly confidential

• Exceptions to confidentiality exist only in cases of:

  • Potential harm to self or others

  • Suspected child or elder abuse

  • Court-ordered disclosures

  • Situations mandated by law

7. Website Cookies and Tracking

Our website may use cookies and similar technologies to:

• Enhance user experience

• Analyze website traffic

• Improve site functionality

You can adjust your browser settings to disable cookies, though this may limit some website features.

8. Your Rights

You have the right to:

• Request access to your personal information

• Request corrections to your information

• Opt-out of marketing communications

• Request information about how your data is used

• Request deletion of your information (with legal limitations)

9. Contact Information

For privacy-related questions or requests, please contact:

Email: Seth@CompasstoHopeAZ.com / Phone: (928) 900-7162

10. Updates to Privacy Policy

We may update this privacy policy periodically. The most current version will always be posted on our website with the date of the last update.

Last Updated: Apr. 1, 2025

11. Consent

By using our website and services, you consent to the terms of this Privacy Policy.

12. Disclaimer

This privacy policy is not a substitute for professional legal advice. Consult with a legal professional to ensure full compliance with all applicable laws and regulations.

Note to Clients: Compass To Hope Counseling, LLC is committed to maintaining the highest standards of privacy, confidentiality, and ethical care.